FAQ’s

FAQ's

What is the procedure of sample payments?

You can send all the payments for Samples through your bank to our company bank account as it is very secure fast and reliable.

How can you receive fast delivery of samples?

We can dispatch the samples by using courier services like DHL, FedEx, UPS, EMS or under which you would be interested to receive your sample.

What payment methods do we accept?

We can accept payment by directly transfer in Bank Company Account. Moreover, we can also agree on 50% payment at the time of order placement and 50% at the time of shipment.

How long will it take to complete orders?

Order schedule for the shipments will be based on the quantity of ordered products. Therefore, the exact time for the complete process can be given as per quantity of each order.

Which factors will affect the Prices of the Products?

We can offer you prices based on FOB, C&F and CIF (By Air & By Sea). It is totally up to you, how you like to receive the prices or orders.

How can the shipment be tracked?

After completing the delivering process, we will inform you through email with scanned copies of Air Waybill or Bill of Lading. Invoice & Packing List will be sent to you by email. Tracking code and information will be provided to you when the items will be shipped. You will also receive email or notification by shipping agents before delivery.

What if you have to replace or return any damaged/broken products?

If you need to return any damaged or broken item, we can accept but you must inform us through email with attached pictures & complete detail including a copy of signed survey report by the related agencies within 3/4 working days after receipt of the order as well as goods.
Shopping cart

HEY YOU, SIGN UP AND CONNECT TO WOODMART!

Be the first to learn about our latest trends and get exclusive offers

Will be used in accordance with ourĀ Privacy Policy

X

Sign in